How can we help?

• What's Scanii Service Level Agreement?
• What happens when my account runs out of credits?
• Do files/credits roll over?
• How can I get notified whenever a finding is identified?
• How do I configure API keys?
• Can I convert from credit card to invoice billing?
• How do I add a user to my account?
• How can I configure a billing address to receive payment receipts?
• How can I request a new email validation token?

• Quickstart
• Why is my request failing with error "Cannot use wildcard in Access-Control-Allow-Origin when credentials flag is true" ?
• Are clients available for your API?
• How do the different content detection engines work?
• How large of a file can scanii process?
• How long will content processing take?
• Can I run scanii inside my datacenter?
• How do I analyze content stored on Amazon S3?
• How can I be notified of service status changes?
• How is the content checksum calculated?

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• Does scanii have a security vulnerability disclosure program?
• Does scanii comply with GDPR?
• IP Whitelisting
• Is scanii PCI compliant?
• Does scanii participate in the Privacy Shield Framework?